Privacy policy
What personal data we collect, why we collect it and the choices you have.
Effective date: 13 November 2026
1. Who is responsible
The controller responsible for your personal data is:
Sanije MecjaRruga Drini, Nr. 110
3003 Elbasan
Albania
Email: info@virtualassistworld.website
2. Data we collect and why
| Situation | Data | Purpose | Legal basis (GDPR) |
|---|---|---|---|
| Visiting the website | IP address, browser type, pages requested, date and time (server logs) | Delivering the website securely and preventing abuse | Legitimate interest, Art. 6(1)(f) |
| Contacting us by email | Name, email address and anything you include in your message | Answering your enquiry and preparing an offer | Pre-contractual steps, Art. 6(1)(b); consent, Art. 6(1)(a) |
| Buying a plan | Name, email, billing address, payment status (payment details are handled by PayPal only) | Processing payment, invoicing, managing your subscription | Contract, Art. 6(1)(b); legal obligation, Art. 6(1)(c) |
| Providing the service | Information and account access you share with your assistant | Carrying out the tasks you assign | Contract, Art. 6(1)(b) |
| Analytics and ads measurement (only with consent) | Cookie identifiers, pages viewed, ad click information, conversions | Measuring how the site is used and the results of our Google Ads campaigns | Consent, Art. 6(1)(a) |
We do not sell your personal data and we do not use it for automated decision-making.
3. Service providers we use
- Cloudflare, Inc. hosts this website and protects it against attacks. Cloudflare processes server log data. Cloudflare privacy policy.
- PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A. or the PayPal company in your region) sends our invoices and processes payments. When you pay, you provide your payment details directly to PayPal. PayPal privacy statement.
- Google Ireland Ltd. / Google LLC provides Google Ads conversion tracking and Google Analytics. These tools only set cookies or collect identifiers after you consent in our cookie banner (Google Consent Mode). Google privacy policy.
- Our email and office software providers, which store our correspondence with you.
Some of these providers process data in the United States or other countries outside your own. Where required, transfers are protected by the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.
4. Cookies and similar technologies
We use only essential storage by default. Analytics and advertising cookies are used only if you accept them. You can change your choice at any time with the . Details are in our cookie policy.
5. How long we keep data
- Enquiries that do not lead to a contract: deleted 12 months after our last contact.
- Client and billing records: kept for the duration of the contract and then for the period required by tax and commercial law (usually 6 to 10 years for invoices).
- Data you share for your tasks: deleted or returned within 30 days after the end of the contract, unless you ask us to delete it sooner.
- Server logs: kept by our hosting provider for a short period, typically no longer than 30 days.
6. Your rights
Depending on where you live, you have the right to access your data, have it corrected or deleted, restrict or object to its processing, receive it in a portable format, and withdraw consent at any time with effect for the future. Residents of the EU and UK can also lodge a complaint with their local data protection authority.
California residents: you have the right to know what personal information we collect, to request deletion or correction, and not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioural advertising without consent.
To exercise your rights, email info@virtualassistworld.website. We respond within 30 days.
7. Security
The website is served only over HTTPS. Access to client data is restricted to the people who need it to provide the service, and we use access controls and password managers for shared accounts.
8. Children
Our services are intended for businesses and adults. We do not knowingly collect data from children under 16.
9. Changes
We may update this policy when our services or legal requirements change. The current version is always available on this page with its effective date.