How working with us works
A clear process from the first conversation to a routine that runs on its own. Here is exactly what happens after you get in touch.
Free consultation (20 minutes)
We talk by video call or phone about your business, the tasks you want to delegate, the tools you use and how many hours you will likely need. There is no obligation to buy.
Choose your plan and pay securely
Click "Buy now" on our pricing page or email us the plan you want. We reply with a secure PayPal invoice, and you receive a receipt from PayPal as soon as you have paid.
Onboarding and assistant match
Within two business days of payment we introduce your dedicated assistant. Together we set up a short task list, communication channels, priorities and secure access to the accounts you choose to share.
Delegate your tasks
Send tasks by email, chat or your project tool. Your assistant confirms each request, asks questions when something is unclear and lets you know when it is done.
Review and adjust
Every month you receive a time report showing the hours used per task. You can change your priorities, move to another plan or cancel before your next billing date.
What you can expect from us
Working hours and response times
We work Monday to Friday, 9:00 to 17:00 (Central European Time, Tirana). Messages are answered within one business day; urgent tasks agreed in advance can be handled faster.
Transparent time tracking
Hours are recorded in 15-minute increments with a short description, so you can see what was done and how long it took.
Secure access
We recommend sharing access through a password manager or delegated accounts rather than sending passwords by email. You can revoke access at any time.
Continuity
You work with the same assistant each month. If your assistant is unavailable, we tell you in advance and arrange cover where your plan includes it.
What we do not do
To keep expectations clear, the following tasks are outside the scope of our service.
Regulated advice
We do not provide legal, tax, financial, medical or accounting advice, and we do not act as your licensed professional.
Handling your money
We never make payments or transfers on your behalf without explicit written instructions for each transaction.
Misleading activity
We do not write fake reviews, buy followers, send unsolicited bulk email or do anything that breaks a platform's rules.
Ready to delegate your first task?
Book a free, no-obligation consultation. We will look at your workload and recommend the right plan.